Our home care services are primarily designed for seniors experiencing difficulties with self-care at home. We also assist individuals living alone after surgery, those with illnesses or injuries, and provide respite and hospice care support. Our services extend to clients dealing with forgetfulness, frequent falls, multiple emergency room visits, and conditions such as stroke, Parkinson's, and cancer. We're also equipped to care for bedridden patients.

While our main office is situated in Fallbrook, California, we extend our services to the greater Fallbrook area. This includes Rainbow, De Luz, Bonsall, North San Diego County, and South Riverside County.

We typically prefer a few days' notice to arrange care. However, we understand that care needs can be urgent. We'll do our utmost to accommodate your needs as quickly as possible, even on the same day if necessary. We're proud to maintain a 100% on-time service record and strive to uphold this standard.

To initiate our services, please contact us directly at 760-468-3075 or reach out to a patient care coordinator at 760-622-8042. We'll arrange a complimentary, no-obligation assessment to determine service availability and match the specific skills required for your needs.

Generally, most major health insurance plans don't cover non-medical home care. Long-term care insurance often provides partial coverage, depending on your specific policy. We're happy to assist you in submitting claims to your insurance provider.

We take pride in our work and are more than willing to provide a list of past and current clients and their family members upon request. We encourage you to contact them to gain valuable insights about our services from their perspective.

We strive to match you with the most compatible caregivers before service begins. We can arrange an in-person or phone meeting when possible. However, for immediate care needs, this may not always be feasible. Rest assured, our patient care coordinators work diligently on your behalf. If you ever wish to request a change, please don't hesitate to contact us.

We don't impose a minimum time requirement. Our scheduling is flexible and can be adjusted to accommodate your specific needs.

Yes, our caregivers are supervised. Carlos Perez, the owner and founder of our company, along with our patient care coordinator, conduct periodic visits to clients and caregivers to ensure optimal care. We also perform unannounced visits (with client agreement) and follow up with phone calls as needed.

We ensure quality care by personally meeting with our clients before assigning a caregiver. This helps us ensure compatibility and expertise. Once care begins, we conduct visits to our clients to verify that proper care is being provided consistently.